Lorikeet
for Ensora Health
AI customer support trained on TheraNest mental health workflows, Fusion rehab therapy workflows, and the realities of independent practice support across both products.
Trained on the help center, TheraNest and Fusion workflows, AI Session Assistant privacy posture, and the messy realities of multi-disciplinary practices. Give it a test:
Clinicians, billers, and practice admins each ask different questions, and TheraNest vs Fusion contexts differ further. The agent routes by intent and answers in the right vocabulary.
Walks new TheraNest and Fusion practices through data migration (SimplePractice, WebPT, HENO), user invites, and the path to first claim.
Session notes, treatment plans, POCs, AI Session Assistant, signing and addendums. Never gives clinical advice. Crisis-aware in mental health contexts.
Online scheduling, client portal, reminders, telehealth, intake forms. HIPAA-safe reminder defaults.
Claim rejections, eligibility, ERAs, denials, AR. Knows behavioral health carve-outs and Medicare 8-minute rule. Never gives CPT or modifier advice.
TheraNest vs Fusion disambiguation, AI Session Assistant, Telehealth, eRx / EPCS, RCM service. Routes pricing to Customer Success.
No PHI, no clinical advice, no CPT or modifier recommendations, crisis-aware response routing in mental health, hostile-customer steering.
Configured in Lorikeet from the experience.ensorahealth.com help center, the marketing site, and what we know about TheraNest and Fusion practice support.
Knowledge base covers onboarding, migration, TheraNest documentation, Fusion POCs, scheduling, claims, eligibility, AI Session Assistant, product comparison, HIPAA.
Five natural language workflows route conversations by intent. No mocked data, no fabricated platform behavior. Just the knowledge base.
PHI redaction, no clinical advice, no coding advice, crisis-aware response routing (988 / 911), hostile-customer steering.
50 simulated tickets per workflow validated correctness, tone, and guardrail behavior. Full report linked.
Same AI, same knowledge, just over the phone. Try asking about onboarding, a stuck POC, claim rejections, or what AI Session Assistant captures.
(405) 805-8160US number, available 24/7
Open the Lorikeet sandbox to inspect the workflows, knowledge base, and guardrails.
Onboarding, documentation, scheduling, billing, product features. Plus a fallback FAQ workflow grounded in the knowledge base.
No PHI, no clinical or coding advice, crisis-aware routing in mental health contexts, hostile-customer steering, missed-escalation watchdog.
11 articles covering onboarding, migration, TheraNest docs, Fusion POCs, scheduling, claims, eligibility, AI Session Assistant, product comparison, HIPAA, support.
This entire demo was built in hours from public information. Your real deployment will be richer, faster, and tighter to TheraNest and Fusion workflows.
Schedule a deeper conversation